Returns & Exchanges

At Boulies, we want you to be completely satisfied with your ergonomic seating experience, which is why we offer a 14-day return period for all chairs in their original condition. If your new chair isn't the perfect fit for your workspace, our dedicated support team is here to assist with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email within 14 days of delivery, providing your order number and the specific reason for your return or exchange.

• 2.
  Document Condition

  To ensure a smooth process, please provide clear photographs of the chair and its original packaging to verify that the item is in brand-new, resellable condition.

• 3.
  Pack and Ship

  Disassemble the chair carefully and place all components back into the original box with all protective materials; once approved, we will provide the return shipping instructions.

• 4.
  Inspection and Refund

  Once our warehouse team receives and inspects the returned item, we will process your refund or ship out your replacement chair within 5-7 business days.